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Why buy a Refurbished laptop from

Frequently asked Questions about refurbished laptops

Why buy a refurbished laptop rather than a cheap new laptop?

1. When our refurbished laptops were brand new, most cost £2000 - some cost more than £2500. This means you get the very best in build quality and long product life - as we are still selling them now! Compared to the current crop of £300 laptops available at high street stores, refurbished laptops represent better value for money!

So for Cost Versus Value/Build Quality compared with whats currently on the market today brand new at the similar price range- these refurbished laptops are in a league above and much better value.

2. When these refurbished laptops were brand new, the manufacturers never comprimised on quality versus cost - thus meaning you got the very best quality refurbished laptop money could buy, constructed using the highest quality components and a clear and distinct design to detail, not seen in new machines of today.

3. Parts for these laptops are readily available as the demand for them is still high, so don't worry if you need any upgrades/accessories in the future.

4. All our refurbished laptops are backed up by a 9 months warranty with upto an optional 2 years extended warranty package if needed. The battery is not warrantied as its classed as a consumable. If customers want and EXPECT battery life as new they should contact us prior to ordering,

5. Our refurbished laptops with Pentium 2/Pentium 3/Pentium 4/M processors/Core 2 DUO, Core i5, Core i7, - that now,
out perform the newer entry level processors seen on many new cheap laptops nowadays. As the Pentium 3/4/M mobile processors have a built in numeric processor AND new CELERON M based laptops don't, so the older processors generally perform better.

6. Buying a quality refurbished laptop compared with buying something new today - is much better value as you get a much higher quality machine and value for money with long product life and reliability.

7. Most of our Refurbished laptops will support Windows 98SE, Windows XP, Windows 2000. We can even install Windows 7 on later model refurbished laptops, please contact us.

What are refurbished laptops and what does 'Grade A' mean?

All our refurbished laptop components including screen, optical drives including CD, DVD, or CDRW/DVD, hard disk drive, ports, etc have been checked and an array of tests has been conducted to ensure the laptop is in complete working order, before its delivered to you. We run a 24 hour burn cycle and this means leaving the laptop powered on 24 hours, so you get total peace of mind when you receive the item.

Our range of laptops have been completely manufacturer refurbished and professionally cleaned - this means than the manufacturer has undertaken the testing process fully - ensuring you get the highest standard of quality in the laptop.

'Grade A' is a classification awarded to a refurbished laptop - when the following comprehensive criteria has been undertaken :

1. The laptop has been fully and professionally refurbished by the original manufacturer and tested in accordance to guidelines adopted worldwide by the industry,

2. The laptop has no major scratches/dents/broken plastics and it is in the best condition possible for a pre-owned item.

Customers should realise these are pre-owned used laptops have marks on them, which are to be expected and battery life wont be as good as new or even wont be there at all. If customers do want good battery life, please contact us before ordering and we can supply a new battery with the laptop at optional extra cost,

3. The laptop has been fully data cleaned and wiped,

4. The laptop external accessories including the power adaptor have been fully load tested.

Where do you source your refurbished laptops from?

We source our complete range of refurbished laptops from corporate and ex-lease blue chip stock. Laptops from these sources have been kept in the best condition possible and regulary been serviced according to the manufacturers guidelines. This ensures that we supply the best possible condition refurbished laptop that money can buy. Many other sites selling refurbished laptops DO NOT adopt our strigent testing procedures or even source them from where we do - meaning you get an inferior laptop in bad condition and prone to early failure!

Our aim is to offer you the best value for money refurbished laptop that money can buy.

compared to modern day new cheap laptops - refurbished laptops from major manufacturers like Compaq, HP, Fujitsu-Siemens, IBM, Panasonic etc, had a very high new cost. This means that these refurbished laptops are of the highest quality and use the very best in build materials - so for your money buying a quality refurbished laptop from us is better value than buying a cheap new laptop and this is fact is our experience!

Nearly all our refurbished laptops are supported by Windows XP and are Internet ready!

What warranty do you offer?

We offer a standard 9 months warranty with all our refurbished laptops
- which has the option of being extended to 2 years parts and labour or upgraded to 12 months, if required. Please contact us prior to ordering if you require any extra warranty cover.

All laptops are fully tested and supplied complete with power adaptor and any other standard accessories before dispatch.

Please note :- The laptop battery is classed as a consumable item and thus is not warrantied in any way. However most of our refurbished laptops have good batteries.

Brand new replacement batteries are also available if required, please contact us prior to order.

Do you offer technical support on these laptops?

Yes, we offer FREE LIFETIME technical support/customer service unlike many other competitors selling refurbished laptops! - by telephone on our normal national rate number or email support. All emails are responded to within 2 hours during our normal hours of business.

Can you supply any other accessory/upgrade with the laptop?

Yes, we can supply a vast array of accessories and upgrades with the laptop,

Do the laptops have an operating system?

In most cases they do come with a Windows operating system. Where an operating system is installed on a laptop - it will be shown as part of the item description. If you need an alternative operating system then please contact us before ordering, we can install Windows 98Se, Windows XP, Windows 2000 and even Windows 7 on most refurbished laptops,

Where do I get the drivers for these laptops?

The drivers are available direct from the manufacturers website in most cases. We cannot take any liability for the operating systems the original manufacturer may support. Most of the higher Pentium 2/3 and above refurbished laptops will support Windows XP though.

What if the refurbished laptop that i'm after is not shown on your refurbished laptop stock list?

If the laptop/specification that your after is not shown on the website, or you are working to a tight budget then email us with your individual requirements - there will always be something we can supply you, even though its not shown on our website.

Refurbished laptops make the ideal starter laptop for users buying on a budget or students looking for a good affordable quality laptop. Compared to new cheap laptops available today, refurbished laptops offer good value for money and are built to a much better quality standard and are proven to be more reliable.

Preview - Our range of quality refurbished laptops