Contact Information

Premiergent Hi-Tech is an independant UK based company, estabilished for over 10 years, specialising in high quality custom built PC systems, custom built laptops and all other IT hardware.

Click here for more information regarding Premiergent Hi-Tech

Click here to view our recent Customer Testimonials

Please remember all our products have UK based UNLIMITED LIFETIME technical support/after sales service by telephone or email, manned 12 hours a day during weekdays.

Rememember we're open early to late on low call rate telephone number
0870 9220 196 OR mobile office number 07970 370635.

help@premiergent.co.uk (Help regarding using the web site/product enquiries)
sales@premiergent.co.uk (Sales enquires, pricing etc)
comments@premiergent.co.uk (Any comments about the web site/feedback)
technical@premiergent.co.uk (Technical Support for all our products)

business@premiergent.co.uk (Educational and business sales)

To offer customer service second to none - we will endeavour to respond to any received email within 2 hours - during our normal hours of business.

To make it easier for our customers - we only have one number for all our departments.

Email technical support :

Our aim is to respond promptly to every technical email support request we receive from existing customers who have purchased from us - within 2 hours during our normal hours of business.

Sales/Technical/Customer Telephone support

0870 9220 196 , Low call rate, UK based.
07970 370635,  Mobile Office Number available during normal business hours and anytime during 24 HOURS/7 DAYS A WEEK

Normal Hours of Business :

Monday to Friday (OPEN EARLY TO LATE!)
8.00am to 8.00pm                        

Saturday                     
9.00am to 5.30pm
Sunday
9.00am to 12.00pm

All calls charged at low cost call rate to our main 0870 telephone number.

Outside the UK : (+44) 870 9220 196

If you have an urgent enquiry then please contact us on our mobile office number on 07970 370635. This option is available when you don't get a reply from our conventional 0870 number anytime during our normal business hours or wish to contact us out of our normal business hours, etc.

If lines are busy please perservere - you are being held in queue. We know you are waiting. We apologise in advance for this situation as we are extremely busy at times. If you want to place an order, you can via our online ordering system on the website or even give us a call on our new mobile office number
07970 370635.

Our system will automatically re-direct your call to voicemail after 6 minutes of waiting on our normal 0870 office number though - please leave your full name, nature of enquiry and best contact telephone number, we will respond asap and call you back.

If your enquiry is URGENT then please email us or call us on our mobile office number 07970 370635

CALL BACK SERVICE

We will try and answer your call as soon as possible - However if you prefer we can and will call you back. Please email us with your name and telephone number and we will call you back as soon as possible during our normal business hours.

However you can always try and contact us on our mobile office number
07970 370635 if no success with our conventional 0870 office number, as sometimes we are very busy.

We offer a vast choice of products on our website. We can supply nearly any item of hardware, new or refurbished by any brand or manufacturer. Our
item request facility allows our customers to request any item they require - whether its a replacement part, component or complete PC or laptop system. We also supply all types software and peripherals.

Please feel free to contact us if you need our help when choosing a product suitable for your specific needs. In order for you to make an informed decision our friendly experienced sales support staff will talk you through exactly what you need without obligation.

We pride ourselves in offering the best customer service and value for money products - thats why we list a small selection of previous customer testmonials
on our website. We believe our products and customer service are second to none and we are totally confident that you will be satisfied when dealing with us.

Please note :- if your order arrives damaged then you must report it to us within 24 hours by email or telephone. Failure to do so will invalidate any courier insurance claim.

Correspondance only address :

Premiergent Hi-Tech
20 Debruse Avenue
Yarm
CLEVELAND
TS15 9QL
United Kingdom

VAT registration number : 789 4091 76

We accept debit/credit cards, cheque, bank transfer as forms of payment. We use Worldpays 128bit secure server to process payments.

You can order online or telephone our customer support team to order any product.

Calls to us, may be monitored/recorded for fraud prevention and security purposes.

All products are sold, subject to our trading terms and conditions, please note its your own responsibility as the customer, to read, understand and accept our terms and conditions of trade before placing your order with us. By placing your order with us, you have fully read, understood and accepted fully, our terms and conditions of trade.