Contact Information

Premiergent Hi-Tech is an independant UK based company, estabilished for over 10 years, specialising in high quality custom built PC systems, custom built laptops and all other IT hardware new and refurbished older PC systems/laptops.

Click here for more information regarding Premiergent Hi-Tech

Click here to view our recent Customer Testimonials

Please remember all our products have UK based UNLIMITED LIFETIME technical support/after sales service by telephone or email, manned 12 hours a day during weekdays.

Rememember we're open early to late on low call rate telephone number
0844 8040 196.

help@premiergent.co.uk (Help regarding using the web site/product enquiries)
sales@premiergent.co.uk (Sales enquires, pricing etc)
comments@premiergent.co.uk (Any comments about the web site/feedback)
technical@premiergent.co.uk (Technical Support for all our products)

business@premiergent.co.uk (Educational and business sales)

To offer customer service second to none - we will endeavour to respond to any received email within 2 hours - during our normal hours of business.

To make it easier for our customers - we only have one number for all our departments.

Email technical support :

Our aim is to respond promptly to every technical email support request we receive from existing customers who have purchased from us - within 2 hours during our normal hours of business.

Sales/Technical/Customer Telephone Support

0844 8040 196 , Low Call Rate

Normal Hours Of Business :

Monday to Friday (OPEN EARLY TO LATE, 12 HOURS A DAY!)
7.00am to 9.30pm                        

Saturday                     
9.00am to 9.30pm
Sunday
9.00am to 2.00pm

All calls charged at low cost call rate to our main 0844 telephone number.

Outside the UK : (+44) 844 8040 196

If lines are busy please perservere - you are being held in queue. We know you are waiting. We apologise in advance for this situation as we are extremely busy at times. If you want to place an order, you can via our online ordering system directly on our website.

Our system will automatically re-direct your call to voicemail after 6 minutes of waiting on our normal 0844 - please leave your full name, nature of enquiry and best contact telephone number, we will respond asap and call you back.

CALL BACK SERVICE

We will try and answer your call as soon as possible - However if you prefer we can and will call you back. Please email us with your name and telephone number and we will call you back as soon as possible during our normal business hours.

We offer a vast choice of products on our website. We can supply nearly any item of hardware, new or refurbished by any brand or manufacturer. Our
item request facility allows our customers to request any item they require - whether its a replacement part, component or complete PC or laptop system. We also supply all types software and peripherals.

Please feel free to contact us if you need our help when choosing a product suitable for your specific needs. In order for you to make an informed decision our friendly experienced sales support staff will talk you through exactly what you need without obligation.

We pride ourselves in offering the best customer service and value for money products - thats why we list a small selection of previous customer testimonials
on our website. We believe our products and customer service are second to none and we are totally confident that you will be satisfied when dealing with us. You can buy with complete confidence from Premiergent Hi-Tech and thats a promise. The price you see on the website is the price you pay online.

Please note :- if your order arrives damaged then you must report it to us within 24 hours by email or telephone. Failure to do so will invalidate any transit courier insurance claim.

We accept debit/credit cards, cheque, bank transfer as forms of payment. We use Worldpays 128bit secure server to process payments.


You can order online or telephone our customer support team to order any product.

Calls to us, may be monitored/recorded for fraud prevention and security purposes.

All products are sold, subject to our trading terms and conditions, please note its your own responsibility as the customer, to read, understand and accept our terms and conditions of trade before placing your order with us. By placing your order with us by phone or online through our website, you have fully read, understood and accepted fully, our terms and conditions of trade and shall automatically adhere to.

We are a mail order/online company. Because of the large unsolicited post mail we receive our company address is not visable on the website. BUT with any order processed the customer shall receive a full invoice with our full trading address and full contact details.